Kenya Orient Named Second Runners-Up for Most Improved Company at AKI Awards

Kenya Orient Life Assurance has been recognized as the second runners-up in the Group Life Best Practice category for Most Improved Company during the 2024 Association of Kenya Insurers (AKI) Awards.
The annual AKI Awards celebrate top-performing insurance companies and sales agents, with the Group Life Best Practice award honoring excellence and innovation in life insurance services for both groups and individuals.
Speaking during the award ceremony, Jackson Muli, Principal Officer of Kenya Orient Life Assurance, attributed the recognition to the company’s ongoing efforts to enhance value propositions and customer experience.
“This recognition reflects our commitment to delivering innovative and reliable life insurance solutions that meet the evolving needs of our clients. At Kenya Orient Life Assurance, we are focused on continuous improvement, embracing best practices, and putting customers at the center of everything we do. This award is a testament to our team’s dedication and the trust of our clients. We remain committed to driving positive change and making a lasting impact on the lives we serve,” said Muli.
This latest accolade adds to Kenya Orient Life Assurance’s strong track record of excellence and innovation over the past decade. Previously, the company was named first runners-up for Group Life Best Loss Ratio at the 2022 AKI Awards for achieving a 16.28% loss ratio. In 2021, the company also won Pension Marketing Campaign of the Year for a successful social media campaign promoting individual pension plans.