Private Security Officers: Uniting for a Safer, Stronger Kenya

By John Kariuki
Kenya’s private security officers (PSOs) are a frontline force in the country’s safety ecosystem. With over 1.4 million officers stationed in homes, schools, malls, industries, and roads, their role is not just supplementary—it is essential. Yet, despite being first responders in many emergencies, their contributions remain under-recognized and under-supported.
Key challenges persist: limited legal protection, poor coordination with state agencies, lack of public trust, and inadequate communication systems. These gaps undermine not just the effectiveness of PSOs but the integrity of Kenya’s overall security architecture.
The implementation of the Private Security Regulation Act (PSRA) must now move from paper to practice. The Act provides a framework to define the responsibilities, rights, and protections for PSOs. Enforcement of this law would promote professionalism, legal clarity, and seamless integration with the national security strategy.
Better coordination is crucial. A formal communication framework—and a Memorandum of Understanding—between PSOs, the National Police Service, and county enforcement units would strengthen collaboration and intelligence flow.
Joint training programs in human rights, conflict resolution, and operational protocols—offered through the Police Training Academy and backed by PSRA—should be institutionalized. Kenya can also tap into international markets by exporting trained security talent, boosting remittances and job creation.
On the ground, establishing local security committees that include PSOs, police officers, and community leaders can enhance neighborhood safety and surveillance. Digital platforms for real-time reporting and alerts should be introduced to support rapid response and accountability.
PSOs must also engage more visibly with communities—through town halls, safety drills, and civic activities—to build trust. A strong code of conduct, enforced and monitored, will ensure professional standards are upheld.
Improving the welfare of guards is non-negotiable. This includes enforcing a fair minimum wage, structured reward systems, regular commendations at county level, and access to adequate uniforms and tools. Dignity in work directly translates into quality of service.
Security is a shared duty. PSOs are not rivals to police—they are allies. Not strangers to the public—they are protectors. With transparency, collaboration, and investment in people, Kenya can forge a more secure, united future.