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First Assurance Company celebrated a momentous achievement on Monday evening, clinching six prestigious awards at the Think Business Insurance Awards.
The company’s remarkable performance underscored its unwavering commitment to providing excellent customer-centric services, resonating with its vision “To be a preferred and trusted provider of insurance and integrated financial services.”
The awards ceremony, which recognized the best in the insurance industry, saw First Assurance Company excel in various categories, showcasing its dedication to innovation, customer service, and operational excellence.
Dr. Johannes Kitaka, the Chief Operating Officer of First Assurance Company, expressed his pride and gratitude following the company’s outstanding performance. “Today was a great day for us during this year’s Think Business Insurance Awards. We have gone home with six awards out of the 12 being contested for. The areas we have won include Customer Service, Technology, Fraud Prevention, Claim Settlement, among others,” Dr. Kitaka shared.
He emphasized the company’s commitment to its customers, assuring them of swift and fair claim settlements. “Our message to our customers is that we are here to settle your claims. All valid claims will be settled speedily and within the terms of the policies that we have. We will continue to participate in this because it measures our competitiveness in the market,” Dr. Kitaka added.
The awards won by First Assurance Company highlight its leadership in key areas crucial to the insurance industry. These accolades not only reflect the company’s robust internal processes and customer-focused strategies but also its innovative use of technology to enhance service delivery and fraud prevention.
This achievement is a testament to First Assurance Company’s strategic focus on excellence and its dedication to maintaining the trust and confidence of its clients. As the company continues to lead in the insurance sector, it sets a high standard for others to follow, reinforcing its position as a trusted provider of insurance and integrated financial services.
